To support the development, management, and optimization of digital financial products and services.This role is critical in driving innovation, improving customer experience, and ensuring competitive product offerings.

Key Outputs & Responsibilities:

•  Assist in the development and enhancement of digital financial products.
• Conduct market research and competitor analysis to identify opportunities for product innovation.
• Monitor product performance and customer feedback to drive continuous improvement.
• Work closely with IT, marketing, and sales teams to support product rollout and adoption.
• Ensure compliance with regulatory requirements and industry best practices.
• Support the implementation of fintech solutions, including mobile money, lending platforms, and digital payments.

Required Attributes

• Strong innovative and creative thinking skills.
• Excellent analytical and problem-solving abilities. ​
• Effective communication and collaboration skills.

Qualifications & Experience

• Grade 12 Certificate
• Bachelor’s degree in Business, Finance, Economics, Information Technology, or a related field (Certified by ZAQA).
• Minimum of 3 years of experience in product management, digital banking, or fintech solutions.
• Strong understanding of digital financial services, payments, and emerging fintech trends.
• Ability to analyze data, track product performance, and recommend improvements.
• Knowledge of core banking systems and APIs is an added advantage.
• Membership of a recognized professional body in finance, banking, or technology is preferred.