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  3. Loan Officer - 8

Loan Officer - 8

at Micro Finance Zambia as Full-time

  • Location:

    Chipata (2), Chinsali (2), Kasama (1), Kitwe (1), Choma (1), And Mongu (1). , Zambia

  • Deadline:

    ,

  • Experience

    2 Years

  • Posted:

    January 30, 2025

Company overview

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Job Purpose

Job Purpose : The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery.


Job Responsibilities

Key Outputs & Responsibilities: -

  • Achieve sales targets as set on a monthly basis.
  • Maintain excellent Customer service and care.
  • Achieve 100% collection target for all loans issued.
  • Ensure that Customers are served within the stipulated TAT.
  • Accurate data capture of reports and loan applications in the system.
  • Ensure compliance to all company policies and procedures.
  • Ensure the precise and persuasive promotion of all products.
  • Customer Retention/ Stakeholder Management.

Requirements:

Qualifications & Experience

  • Grade 12 School Certificate
  • Business Degree or Higher Level Diploma, or any other professional qualification in a related field (Certified by ZAQA)
  • Experience in Sales and Marketing
  • Minimum 2 years working experience in microfinance, or banking institution is an added advantage.

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