Job Purpose

To drive the growth and sustainability of MFZ by leading efforts to attract, manage, and grow deposits from corporates and High Net Worth Individuals. The individual will also be responsible for the performance, administration, efficient daily operations within the unit and MFZ’s objectives.

Job Responsibilities

The job holder will be responsible for the following:

• Implement and support strategic initiatives as outlined by the business
• Provide input and feedback on sales strategies as outlined by the business
• Ensure that set targets that are achieved
• Ensure that sales expectations are communicated, monitored and measured with all direct reports
• Manage sales productivity on a daily, weekly and monthly basis to ensure that set targets are met
• Drive the company strategy towards customer acquisition and retention
• Provide excellent client service and build sustainable relationships that enhance the MFZ brand
• Carry out continuous competitor research to keep up to date with competitor activities and possible opportunities
• Ensure that the unit is adequately resourced
• Achieve new and renewal ratio as determined and set by business
• Ensure action plans are put in place and adhered to, in order to improve productivity where required.
• Ensure retention of existing clients in line with set parameters

Other Skills and Attributes

• Fluent in both oral and written English, with the ability to express oneself professionally;
• Self-motivated
• Strong organizational skills; must be proactive and be able to manage and prioritize workload and be accustomed to working under pressure;
• Strong negotiation and interpersonal skills, with the ability to work in a multidisciplinary team;
• Ability to maintain the highest level of confidentiality and integrity;
• Strong reporting writing and communication skills.

Requirements:

• Grade 12 School Certificate;
• Bachelor’s Degree in Business or a related discipline;
• Minimum of 3 years of demonstrable relationship management experience in a similar role in the financial sector;
• Knowledge of financial investment products and financial markets;
• Understanding of relevant legislation e.g. KYC, Anti – Money laundering

Interested Applicants who meet the job requirements should e-mail their CV’s and Copies of qualifications to recruitment@mfz.co.zm Only shortlisted applicants will be contacted. Ensure to include the position applied for, in the subject field.