Job Purpose

Job Purpose    :   To ensure the smooth coordination of executive-level tasks and priorities by delivering seamless administrative support across the MD, CFO, and Legal Counsel functions.

Job Responsibilities

 Key Outputs & Responsibilities:

1. Administrative Support

• Manage complex calendars, meetings, and travel arrangements.
• Prepare documents, handle correspondence, and maintain organized filing systems.
• Coordinate logistics for internal and external meetings, including venues and refreshments.

2. Communication Support

• Screen and direct incoming calls, emails, and messages appropriately.
• Serve as a communication bridge between executives and internal/external stakeholders.

3. Task Prioritization and Coordination

• Monitor and prioritize daily tasks and activities, particularly for the CFO and Legal Counsel.
• Provide support to the MD as required, in alignment with the EA's role.

4. Confidentiality and Records Management

• Handle sensitive and confidential information with discretion.
• Maintain accurate records of executive correspondence and official documentation.

 Key Performance Indicators (KPIs):

• Timely and accurate calendar/task management
• Professional communication with stakeholders
• High standard of documentation and correspondence
• Proactive support to the MD, CFO, and Legal Counsel

Requirements:

Qualifications & Experience

• Grade 12 School Certificate
• Business Degree or Higher Level Diploma, or any other professional qualification in a related field (MUST be certified by ZAQA).
• Proven experience in a PA or executive support role
• Excellent organizational and multitasking skills
• Proficiency in Microsoft Office Suite and virtual collaboration tools
• Minimum 2 years working experience in microfinance, or banking institution is an added advantage.
• Should be a holder of a Valid driver’s licence